IS
IVAN S
1 reviews | Active since Jun 2025
17 Jun 2025, 09:13
MAKRO LIES AND DOES COMMUNICATE
BOUGHT ON THE 27 MAY 25 A ADVERISED RYOBI 200 AMP WELDER LISTED AT R1799 FROM MAKRO THAT WAS LISTED ONLINE .WAS TOLD TO PICK UP THE FOLLOWING DAY FROM WOODMEAD MAKRO . THEY GAVE ME ANOTHER PRODUCT TRADE ARC 140 AMPS THAT WAS THE SAME PRICE BUT WAS NOT ARYOBI . THEY COULD NOT FIND THE INVOICE AND TOLD THEY WOULD SORT IT OUT, CAME 2 DAYS LATER ON FRIDAY 30 MAY AFTER NOT HEARING ANYTHING AGAIN WAITED 2 HOURS TAKING TOO 2 MANAGERS AND AFTER THEY GOT THE INVOICE RUFUSED TO GIVE ME THE PRODUCT ONLY A REFUND . ON SATURDAY NIGHT STILL ADVERTISED AGAIN BOUGHT THE SAME PRODUCT WITH A RYOBI DRILL BOTH TO BELIVERED, PAID AND ON MONDAY 2 JUNE THEY DELIVERED THE SAME PRODUCT TRADE ARC 140 AMP WELDER AND INFERIOR PRODUCT COMPARED TO THE RYOBI OF WHICH I HAVE 2 FOR OVER 4 YEARS. THEY DID NOT DELIVER THE THE DRILL TELLING TO COLLECT AT GERMISTON
ON THE 6 OF JUNE WENT TO GERMISTON ASK TO SEE THE MANAGER ONLY ALOWED ME TO TALK TO ONLINE MANAGER . HE ALSO COULD NOT FIND THE INVOICE FOR THE 2ND RYOBI WELDER AND AGAIN OVER A HOUR SAID HE WOULD SORT IT OUT . 13 JUNE ONY A SMS TELLING ME ORDER CANCELLED REFUND WILL BE PAID SEE EMAIL NO EMAIL . PAID TOTAL OF R4867 RANDS FOR 2 RYOBI WELDERS RECEIVED A REFUND OF R 1394 ,STILL HAVE NOT RECEIVED THE DRILL STILL HAVE THE DELIVERED TRANS ARC WELDER . SPOKE TO ONLINE MANAGER GERMISTON ,SAYING GAVE MY DOCUMENT TO SOMEONE CANT TELL ME WHO AND WHEN I PHONE MAKRO HEAD OFFICE THERE NUMBER JUST RINGS NO ANSWER. SO 4 PLUS HOURS WASTED OVER 100 KM OF TRAVEL .
MAKRO ADVERTISES THIS ON THE HEAD OFFICE GOOGLE SEARCH ""Our philosophy at Makro is to provide South Africa's consumers with convenience and affordability. At Makro Head Office, we pride ourselves on being a true one-stop shopping retail centre.
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Replies (16)0
Replies (16)
Makro's replyOfficial
17 Jun 2025, 12:53Hi Ivan,
We regret to learn of the dissatisfaction you've encountered with your recent online order. We want to emphasize that we consider our customers' impressions and feedback with the utmost seriousness, and our commitment is steadfast toward ensuring an exceptional shopping experience for all our patrons.
The refund amount of R1394.07 was processed back to your account on the 10th of June, Pending the 7-14 days refund policy.
With respect to the cancellation of your order, we must inform you that once a refund has been initiated, our capacity to effect further actions is regrettably limited.
We extend our apologies for any inconvenience this may have caused you. Your patience in this matter is sincerely valued.
Best regards,
Makro Social Media Team
We regret to learn of the dissatisfaction you've encountered with your recent online order. We want to emphasize that we consider our customers' impressions and feedback with the utmost seriousness, and our commitment is steadfast toward ensuring an exceptional shopping experience for all our patrons.
The refund amount of R1394.07 was processed back to your account on the 10th of June, Pending the 7-14 days refund policy.
With respect to the cancellation of your order, we must inform you that once a refund has been initiated, our capacity to effect further actions is regrettably limited.
We extend our apologies for any inconvenience this may have caused you. Your patience in this matter is sincerely valued.
Best regards,
Makro Social Media Team
Best regards,
Makro's reply17 Jun 2025, 12:53
Official
Hi Ivan,
We regret to learn of the dissatisfaction you've encountered with your recent online order. We want to emphasize that we consider our customers' impressions and feedback with the utmost seriousness, and our commitment is steadfast toward ensuring an exceptional shopping experience for all our patrons.
The refund amount of R1394.07 was processed back to your account on the 10th of June, Pending the 7-14 days refund policy.
With respect to the cancellation of your order, we must inform you that once a refund has been initiated, our capacity to effect further actions is regrettably limited.
We extend our apologies for any inconvenience this may have caused you. Your patience in this matter is sincerely valued.
Best regards,
Makro Social Media Team
We regret to learn of the dissatisfaction you've encountered with your recent online order. We want to emphasize that we consider our customers' impressions and feedback with the utmost seriousness, and our commitment is steadfast toward ensuring an exceptional shopping experience for all our patrons.
The refund amount of R1394.07 was processed back to your account on the 10th of June, Pending the 7-14 days refund policy.
With respect to the cancellation of your order, we must inform you that once a refund has been initiated, our capacity to effect further actions is regrettably limited.
We extend our apologies for any inconvenience this may have caused you. Your patience in this matter is sincerely valued.
Best regards,
Makro Social Media Team
Best regards,
IS
IVAN S's updateReviewer Update
18 Jun 2025, 11:06YOU HAVE NOT READ MY STATMENT PROPERLY THIS WHOLE THING COULD HAVE BEEN SORTED OUT IF A MANAGER WOULD HAVE SPOKEN TO ME WHEN I CAME TO GERMISTON AND NOT KABELO WHO DOES NOT COMMUNICATE AT ALL AND NOW WILL NOT EVEN ANSWER THE PHONE
WHY HAVE YOU PAID BACK R 1394 .07 WHEN
I HAVE PAID OUT A TOTAL OF R 4867 RANDS FOR 2X RYOBI WELDERS AND 1 RYOBI DRILL YOU HAVE REFUNDED ME R1394.07 A DIFFERENCE OF R3472.93 IS STILL OWING
I HAVE YOU DELIVERED TRADE ARC IN A CLOSE BOX WHICH YOU CAN COME A GET
I STILL HAVE NOT RECEIVED MY RYOBI MMA 200 AMP WELDER OR MY RYOBI DRILL ORDERED AND PAID FOR , WHICH YOU CAN STILL CANCELL
TO DATE 18 JUNE WHICH IS 22 DAYS NOTHING HAS BEEN RESOLVED WAY PASS THE 14 DAYS
EVERY TIME I COME INTO MAKRO BRANCH I CANNOT SPEAK TO A MANGER WITH AUTHORITY TO EXPLAIN WHY SOMETHING ADVERTISED AND PAID FOR NOT ONCE BUT TWICE IS REFUSED
AND WHY MAKRO DOES NOT COMMUNICATE WITH INVOICES AND REFUNDS SO I KNOW WHERE I STAND
ALSO I WANT TO KNOW WHY MAKRO HEAD OFFICE CANNOT ANSWER ITS WEB SITE LISTED PHONE
WHY HAVE YOU PAID BACK R 1394 .07 WHEN
I HAVE PAID OUT A TOTAL OF R 4867 RANDS FOR 2X RYOBI WELDERS AND 1 RYOBI DRILL YOU HAVE REFUNDED ME R1394.07 A DIFFERENCE OF R3472.93 IS STILL OWING
I HAVE YOU DELIVERED TRADE ARC IN A CLOSE BOX WHICH YOU CAN COME A GET
I STILL HAVE NOT RECEIVED MY RYOBI MMA 200 AMP WELDER OR MY RYOBI DRILL ORDERED AND PAID FOR , WHICH YOU CAN STILL CANCELL
TO DATE 18 JUNE WHICH IS 22 DAYS NOTHING HAS BEEN RESOLVED WAY PASS THE 14 DAYS
EVERY TIME I COME INTO MAKRO BRANCH I CANNOT SPEAK TO A MANGER WITH AUTHORITY TO EXPLAIN WHY SOMETHING ADVERTISED AND PAID FOR NOT ONCE BUT TWICE IS REFUSED
AND WHY MAKRO DOES NOT COMMUNICATE WITH INVOICES AND REFUNDS SO I KNOW WHERE I STAND
ALSO I WANT TO KNOW WHY MAKRO HEAD OFFICE CANNOT ANSWER ITS WEB SITE LISTED PHONE
IS
IVAN S's update18 Jun 2025, 11:06
Reviewer Update
YOU HAVE NOT READ MY STATMENT PROPERLY THIS WHOLE THING COULD HAVE BEEN SORTED OUT IF A MANAGER WOULD HAVE SPOKEN TO ME WHEN I CAME TO GERMISTON AND NOT KABELO WHO DOES NOT COMMUNICATE AT ALL AND NOW WILL NOT EVEN ANSWER THE PHONE
WHY HAVE YOU PAID BACK R 1394 .07 WHEN
I HAVE PAID OUT A TOTAL OF R 4867 RANDS FOR 2X RYOBI WELDERS AND 1 RYOBI DRILL YOU HAVE REFUNDED ME R1394.07 A DIFFERENCE OF R3472.93 IS STILL OWING
I HAVE YOU DELIVERED TRADE ARC IN A CLOSE BOX WHICH YOU CAN COME A GET
I STILL HAVE NOT RECEIVED MY RYOBI MMA 200 AMP WELDER OR MY RYOBI DRILL ORDERED AND PAID FOR , WHICH YOU CAN STILL CANCELL
TO DATE 18 JUNE WHICH IS 22 DAYS NOTHING HAS BEEN RESOLVED WAY PASS THE 14 DAYS
EVERY TIME I COME INTO MAKRO BRANCH I CANNOT SPEAK TO A MANGER WITH AUTHORITY TO EXPLAIN WHY SOMETHING ADVERTISED AND PAID FOR NOT ONCE BUT TWICE IS REFUSED
AND WHY MAKRO DOES NOT COMMUNICATE WITH INVOICES AND REFUNDS SO I KNOW WHERE I STAND
ALSO I WANT TO KNOW WHY MAKRO HEAD OFFICE CANNOT ANSWER ITS WEB SITE LISTED PHONE
WHY HAVE YOU PAID BACK R 1394 .07 WHEN
I HAVE PAID OUT A TOTAL OF R 4867 RANDS FOR 2X RYOBI WELDERS AND 1 RYOBI DRILL YOU HAVE REFUNDED ME R1394.07 A DIFFERENCE OF R3472.93 IS STILL OWING
I HAVE YOU DELIVERED TRADE ARC IN A CLOSE BOX WHICH YOU CAN COME A GET
I STILL HAVE NOT RECEIVED MY RYOBI MMA 200 AMP WELDER OR MY RYOBI DRILL ORDERED AND PAID FOR , WHICH YOU CAN STILL CANCELL
TO DATE 18 JUNE WHICH IS 22 DAYS NOTHING HAS BEEN RESOLVED WAY PASS THE 14 DAYS
EVERY TIME I COME INTO MAKRO BRANCH I CANNOT SPEAK TO A MANGER WITH AUTHORITY TO EXPLAIN WHY SOMETHING ADVERTISED AND PAID FOR NOT ONCE BUT TWICE IS REFUSED
AND WHY MAKRO DOES NOT COMMUNICATE WITH INVOICES AND REFUNDS SO I KNOW WHERE I STAND
ALSO I WANT TO KNOW WHY MAKRO HEAD OFFICE CANNOT ANSWER ITS WEB SITE LISTED PHONE
Makro's replyOfficial
19 Jun 2025, 11:17Hi Ivan
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
We have escalated the query to our finance department for further assistance.
Kind regards
Hello Peter Team.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
We have escalated the query to our finance department for further assistance.
Kind regards
Hello Peter Team.
Best regards,
Makro's reply19 Jun 2025, 11:17
Official
Hi Ivan
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
We have escalated the query to our finance department for further assistance.
Kind regards
Hello Peter Team.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
We have escalated the query to our finance department for further assistance.
Kind regards
Hello Peter Team.
Best regards,
IS
IVAN S's updateReviewer Update
24 Jul 2025, 13:57OVER 54 DAYS SINCE MY PURCHASE FOR THE SECOND TIME
1 PHONE CALL NOTHING RESOLVED
STILL HAVE WHAT WAS DELIVERED INCORRECT PRODUCT
LAST MESS SENT ON THE 19 JUNE 2025 " We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
We have escalated the query to our finance department for further assistance. "
1 PHONE CALL NOTHING RESOLVED
STILL HAVE WHAT WAS DELIVERED INCORRECT PRODUCT
LAST MESS SENT ON THE 19 JUNE 2025 " We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
We have escalated the query to our finance department for further assistance. "
IS
IVAN S's update24 Jul 2025, 13:57
Reviewer Update
OVER 54 DAYS SINCE MY PURCHASE FOR THE SECOND TIME
1 PHONE CALL NOTHING RESOLVED
STILL HAVE WHAT WAS DELIVERED INCORRECT PRODUCT
LAST MESS SENT ON THE 19 JUNE 2025 " We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
We have escalated the query to our finance department for further assistance. "
1 PHONE CALL NOTHING RESOLVED
STILL HAVE WHAT WAS DELIVERED INCORRECT PRODUCT
LAST MESS SENT ON THE 19 JUNE 2025 " We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
We have escalated the query to our finance department for further assistance. "
Makro's replyOfficial
28 Jul 2025, 10:40Good day, Ivan
Thank you for reaching out to us and apologies for the late reply, please note that the latest notes on the ticket (V8HT) advise that a return is to logged on your end.
We have brought this matter to their attention and we and explained that it is not possible for you to log a return for a order that was cancelled and asked them to ensure that they pay the outstanding amount to you.
We to revert back to you as soon as new information is brought to our attention.
Bests,
Hello Peter
Thank you for reaching out to us and apologies for the late reply, please note that the latest notes on the ticket (V8HT) advise that a return is to logged on your end.
We have brought this matter to their attention and we and explained that it is not possible for you to log a return for a order that was cancelled and asked them to ensure that they pay the outstanding amount to you.
We to revert back to you as soon as new information is brought to our attention.
Bests,
Hello Peter
Best regards,
Makro's reply28 Jul 2025, 10:40
Official
Good day, Ivan
Thank you for reaching out to us and apologies for the late reply, please note that the latest notes on the ticket (V8HT) advise that a return is to logged on your end.
We have brought this matter to their attention and we and explained that it is not possible for you to log a return for a order that was cancelled and asked them to ensure that they pay the outstanding amount to you.
We to revert back to you as soon as new information is brought to our attention.
Bests,
Hello Peter
Thank you for reaching out to us and apologies for the late reply, please note that the latest notes on the ticket (V8HT) advise that a return is to logged on your end.
We have brought this matter to their attention and we and explained that it is not possible for you to log a return for a order that was cancelled and asked them to ensure that they pay the outstanding amount to you.
We to revert back to you as soon as new information is brought to our attention.
Bests,
Hello Peter
Best regards,
IS
IVAN S's updateReviewer Update
28 Jul 2025, 17:12WHY IS IT THAT NO ONE IN MANAGEMENT IS PREPARED TO DISCUSS MY ONGOING ISSUE WHICH COULD HAVE BEEN RESOLVED IN 10 MIN
IS
IVAN S's update28 Jul 2025, 17:12
Reviewer Update
WHY IS IT THAT NO ONE IN MANAGEMENT IS PREPARED TO DISCUSS MY ONGOING ISSUE WHICH COULD HAVE BEEN RESOLVED IN 10 MIN
IS
IVAN S's updateReviewer Update
28 Jul 2025, 17:15 WHY IS IT THAT NO ONE IN MANAGEMENT IS PREPARED TO DISCUSS MY ONGOING ISSUE WHICH COULD HAVE BEEN RESOLVED IN 10 MIN. I CANNOT LOG A RETURN AND I STILL WANT TO KNW WHY THE ITEM WAS ADVERTISED AND I BOUGHT IT TWICE THAT YOU NOW WANT TO GIVE MY MONEY BACK AND NOT WHAT I BOUGHT
IS
IVAN S's update28 Jul 2025, 17:15
Reviewer Update
WHY IS IT THAT NO ONE IN MANAGEMENT IS PREPARED TO DISCUSS MY ONGOING ISSUE WHICH COULD HAVE BEEN RESOLVED IN 10 MIN. I CANNOT LOG A RETURN AND I STILL WANT TO KNW WHY THE ITEM WAS ADVERTISED AND I BOUGHT IT TWICE THAT YOU NOW WANT TO GIVE MY MONEY BACK AND NOT WHAT I BOUGHT
Makro's replyOfficial
29 Jul 2025, 08:22Hi Ivan,
We apologies for the inconvenience caused.
Once a return is logged the system automatic log a refund.
You will get a refund and then you can reorder the item on the website or in store.
We apologies for the inconvenience caused.
Once a return is logged the system automatic log a refund.
You will get a refund and then you can reorder the item on the website or in store.
Best regards,
Makro's reply29 Jul 2025, 08:22
Official
Hi Ivan,
We apologies for the inconvenience caused.
Once a return is logged the system automatic log a refund.
You will get a refund and then you can reorder the item on the website or in store.
We apologies for the inconvenience caused.
Once a return is logged the system automatic log a refund.
You will get a refund and then you can reorder the item on the website or in store.
Best regards,
IS
IVAN S's updateReviewer Update
29 Jul 2025, 08:31YOU STILL HAVE FAILED TO RESPOND TO MY QUESTION
" WHY IS IT THAT NO ONE IN MANAGEMENT IS PREPARED TO DISCUSS MY ONGOING ISSUE WHICH COULD HAVE BEEN RESOLVED IN 10 MIN.
29000 HELLO PETER COMPLAINT HOW MANY HAVE BEEN RESOLVED
MY SON GIRL FRIEND BOUGHT SOMETHING ON LINE 6 WEEKS AGO AND SHE WAS TOLD YOU WOULD REFUND HER BECAUSE THE PRODUCT WAS NOT AVAILIBLE .
SHE STILL HAS NOT RECEIVED HER MONEY BACK
" WHY IS IT THAT NO ONE IN MANAGEMENT IS PREPARED TO DISCUSS MY ONGOING ISSUE WHICH COULD HAVE BEEN RESOLVED IN 10 MIN.
29000 HELLO PETER COMPLAINT HOW MANY HAVE BEEN RESOLVED
MY SON GIRL FRIEND BOUGHT SOMETHING ON LINE 6 WEEKS AGO AND SHE WAS TOLD YOU WOULD REFUND HER BECAUSE THE PRODUCT WAS NOT AVAILIBLE .
SHE STILL HAS NOT RECEIVED HER MONEY BACK
IS
IVAN S's update29 Jul 2025, 08:31
Reviewer Update
YOU STILL HAVE FAILED TO RESPOND TO MY QUESTION
" WHY IS IT THAT NO ONE IN MANAGEMENT IS PREPARED TO DISCUSS MY ONGOING ISSUE WHICH COULD HAVE BEEN RESOLVED IN 10 MIN.
29000 HELLO PETER COMPLAINT HOW MANY HAVE BEEN RESOLVED
MY SON GIRL FRIEND BOUGHT SOMETHING ON LINE 6 WEEKS AGO AND SHE WAS TOLD YOU WOULD REFUND HER BECAUSE THE PRODUCT WAS NOT AVAILIBLE .
SHE STILL HAS NOT RECEIVED HER MONEY BACK
" WHY IS IT THAT NO ONE IN MANAGEMENT IS PREPARED TO DISCUSS MY ONGOING ISSUE WHICH COULD HAVE BEEN RESOLVED IN 10 MIN.
29000 HELLO PETER COMPLAINT HOW MANY HAVE BEEN RESOLVED
MY SON GIRL FRIEND BOUGHT SOMETHING ON LINE 6 WEEKS AGO AND SHE WAS TOLD YOU WOULD REFUND HER BECAUSE THE PRODUCT WAS NOT AVAILIBLE .
SHE STILL HAS NOT RECEIVED HER MONEY BACK
Makro's replyOfficial
30 Jul 2025, 09:02Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply30 Jul 2025, 09:02
Official
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
IS
IVAN S's updateReviewer Update
19 Aug 2025, 14:31ON THE 30 JULY THIS IS WHAT MAKRO PROMISMED ME AND AGAIN NOTHING HAS HAPPEND
JUST LIKE OUR GOVERMENT SAY'S LOTS BUT DOES NOTHING . FROM THE 30 OF MAY TILL NOW NOTHING
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
JUST LIKE OUR GOVERMENT SAY'S LOTS BUT DOES NOTHING . FROM THE 30 OF MAY TILL NOW NOTHING
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
IS
IVAN S's update19 Aug 2025, 14:31
Reviewer Update
ON THE 30 JULY THIS IS WHAT MAKRO PROMISMED ME AND AGAIN NOTHING HAS HAPPEND
JUST LIKE OUR GOVERMENT SAY'S LOTS BUT DOES NOTHING . FROM THE 30 OF MAY TILL NOW NOTHING
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
JUST LIKE OUR GOVERMENT SAY'S LOTS BUT DOES NOTHING . FROM THE 30 OF MAY TILL NOW NOTHING
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
IS
IVAN S's updateReviewer Update
19 Aug 2025, 14:33 IVAN S’s reply19 Aug 2025 at 14:31ON THE 30 JULY THIS IS WHAT MAKRO PROMISMED ME AND AGAIN NOTHING HAS HAPPEND
JUST LIKE OUR GOVERMENT SAY'S LOTS BUT DOES NOTHING . FROM THE 30 OF MAY TILL NOW NOTHING
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
JUST LIKE OUR GOVERMENT SAY'S LOTS BUT DOES NOTHING . FROM THE 30 OF MAY TILL NOW NOTHING
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
IS
IVAN S's update19 Aug 2025, 14:33
Reviewer Update
IVAN S’s reply19 Aug 2025 at 14:31ON THE 30 JULY THIS IS WHAT MAKRO PROMISMED ME AND AGAIN NOTHING HAS HAPPEND
JUST LIKE OUR GOVERMENT SAY'S LOTS BUT DOES NOTHING . FROM THE 30 OF MAY TILL NOW NOTHING
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
JUST LIKE OUR GOVERMENT SAY'S LOTS BUT DOES NOTHING . FROM THE 30 OF MAY TILL NOW NOTHING
Hi Ivan,
Thank you for reaching out to us.
We have received feedback from the store requesting for you to log a return in order for the item to be collected.
We have sent you a email with the steps of logging the return online.
Should you need any further assistance please respond to the email that we have sent to you.
We apologize for the delay and inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Makro's replyOfficial
19 Aug 2025, 15:08Hi Ivan,
Thank you for reaching out to us.
We have requested that you log a return online in order for the item to be collected.
We have send you the steps of logging the return.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We have requested that you log a return online in order for the item to be collected.
We have send you the steps of logging the return.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply19 Aug 2025, 15:08
Official
Hi Ivan,
Thank you for reaching out to us.
We have requested that you log a return online in order for the item to be collected.
We have send you the steps of logging the return.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Thank you for reaching out to us.
We have requested that you log a return online in order for the item to be collected.
We have send you the steps of logging the return.
We apologize for the delay and inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
IS
IVAN S's updateReviewer Update
19 Aug 2025, 15:44 Makro Social Media Team.
YOU BEING SAYING THAT FOR WEEKS HOW MUCH LONGER MUST I WAIT
YOU BEING SAYING THAT FOR WEEKS HOW MUCH LONGER MUST I WAIT
IS
IVAN S's update19 Aug 2025, 15:44
Reviewer Update
Makro Social Media Team.
YOU BEING SAYING THAT FOR WEEKS HOW MUCH LONGER MUST I WAIT
YOU BEING SAYING THAT FOR WEEKS HOW MUCH LONGER MUST I WAIT
IS
IVAN S's updateReviewer Update
19 Aug 2025, 15:48SHOW ME WHERE YOU HAVE SENT ME THESE STEPS NO ONE HAS TOLD ME NOTHING HOW TO DO A RETURN
IS
IVAN S's update19 Aug 2025, 15:48
Reviewer Update
SHOW ME WHERE YOU HAVE SENT ME THESE STEPS NO ONE HAS TOLD ME NOTHING HOW TO DO A RETURN
Makro's replyOfficial
19 Aug 2025, 16:24Hi Ivan,
We have send you a email to *** with the steps of how to log the return online.
Please log the return in order for the item to be collected.
The store has advised that the item that you have received is the product that they have at the store.
Should you log a return online, then you the resolution would be to get a refund.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We have send you a email to *** with the steps of how to log the return online.
Please log the return in order for the item to be collected.
The store has advised that the item that you have received is the product that they have at the store.
Should you log a return online, then you the resolution would be to get a refund.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply19 Aug 2025, 16:24
Official
Hi Ivan,
We have send you a email to *** with the steps of how to log the return online.
Please log the return in order for the item to be collected.
The store has advised that the item that you have received is the product that they have at the store.
Should you log a return online, then you the resolution would be to get a refund.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We have send you a email to *** with the steps of how to log the return online.
Please log the return in order for the item to be collected.
The store has advised that the item that you have received is the product that they have at the store.
Should you log a return online, then you the resolution would be to get a refund.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,