BB
Benita B
1 reviews | Active since Sept 2024
25 Nov 2024, 20:36
Makro let's you down...Always
No stoc once again for a online order!Not one but 2 items......half an order for pickup!Showing discount coupons ending end November but on Chekout invalid.....after phoning them a few times and nightmare customer service they say there is a limited amount. So why still show it??????Always out of stock on Special items and a catch with coupons. Manager doesn't even call you back after saying Iwill call you in 5 minutes.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
26 Nov 2024, 10:58Hi Benita,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We are committed to enhancing the accuracy of the stock availability displayed on our website.
We do value you as our customer and we will work hard to improve our services.
Thank you for choosing Makro.
Regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We are committed to enhancing the accuracy of the stock availability displayed on our website.
We do value you as our customer and we will work hard to improve our services.
Thank you for choosing Makro.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply26 Nov 2024, 10:58
Official
Hi Benita,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We are committed to enhancing the accuracy of the stock availability displayed on our website.
We do value you as our customer and we will work hard to improve our services.
Thank you for choosing Makro.
Regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We are committed to enhancing the accuracy of the stock availability displayed on our website.
We do value you as our customer and we will work hard to improve our services.
Thank you for choosing Makro.
Regards,
Makro Social Media Team.
Best regards,
BB
Benita B's updateReviewer Update
28 Nov 2024, 10:05Yes thank you will hope for that to happen. As its on going.Also Amanzimtoti store manager cant even return a call....pathetic
BB
Benita B's update28 Nov 2024, 10:05
Reviewer Update
Yes thank you will hope for that to happen. As its on going.Also Amanzimtoti store manager cant even return a call....pathetic
Makro's replyOfficial
28 Nov 2024, 12:39Hi Benita,
Thank you for your feedback.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
We want to express our heartfelt apologies once more for the troubles you've faced.
Kind Regards,
Makro Social Media Team.
Thank you for your feedback.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
We want to express our heartfelt apologies once more for the troubles you've faced.
Kind Regards,
Makro Social Media Team.
Best regards,
Makro's reply28 Nov 2024, 12:39
Official
Hi Benita,
Thank you for your feedback.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
We want to express our heartfelt apologies once more for the troubles you've faced.
Kind Regards,
Makro Social Media Team.
Thank you for your feedback.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
We want to express our heartfelt apologies once more for the troubles you've faced.
Kind Regards,
Makro Social Media Team.
Best regards,