MN
Manoo N
1 reviews | Active since Jul 2020
31 Jul 2020, 05:50
Makro large store with no service
It has been a month since I bought a fridge from Makro. Freezes everything. obviously of no use. Continuous emails and trying their call centre has got me nowhere
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
31 Jul 2020, 11:50Good day Manoo,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply31 Jul 2020, 11:50
Official
Good day Manoo,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
MN
Manoo N's updateReviewer Update
31 Jul 2020, 13:33Thank you.
It would be pleasing to have the replacement tomorrow so as not to inconvenience me again
It would be pleasing to have the replacement tomorrow so as not to inconvenience me again
MN
Manoo N's update31 Jul 2020, 13:33
Reviewer Update
Thank you.
It would be pleasing to have the replacement tomorrow so as not to inconvenience me again
It would be pleasing to have the replacement tomorrow so as not to inconvenience me again