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Nadira O
1 reviews | Active since Apr 2024
25 Apr 2024, 13:51
Makro lack of customer service
I bought a desk chair from Makro and the chair did not arrive as stated in the purchase and it was scratched and misaligned. I returned it immediately and was not told if I would get a replacement or refund. After more than a week, I was told I would get a refund because they cannot get information about the chair from the seller about when it will be replaced. This is unacceptable that Makro as a business has such bad service.
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Nadira O's updateReviewer Update
25 Apr 2024, 15:03Thank you Makro for your swift response. I want the chair but I want to be compensated for all the stress that has been caused by deliering a second and then stating a refund because Makro cannot get an answer from the seller. Please make this right and get me my chair ASAP.
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Nadira O's update25 Apr 2024, 15:03
Reviewer Update
Thank you Makro for your swift response. I want the chair but I want to be compensated for all the stress that has been caused by deliering a second and then stating a refund because Makro cannot get an answer from the seller. Please make this right and get me my chair ASAP.
NO
Nadira O's updateReviewer Update
26 Apr 2024, 13:06Yesterday Makro called me after my hellopeter post. They said that they are refunding me this 14 days after I paid for the chair because they have an unreliable supplier. They also have poor customer service because after weeks of messaging them everyday and then posting this on hellopeter they finally called me. This is not the outcome I want. I want the chair that I bought just not dmaged. I think Makro is an unreliable company because they deal with unreliable suppliers and they leave their customers hanging. I am yet to be refunded or have my request for my chair delivered undamaged.
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Nadira O's update26 Apr 2024, 13:06
Reviewer Update
Yesterday Makro called me after my hellopeter post. They said that they are refunding me this 14 days after I paid for the chair because they have an unreliable supplier. They also have poor customer service because after weeks of messaging them everyday and then posting this on hellopeter they finally called me. This is not the outcome I want. I want the chair that I bought just not dmaged. I think Makro is an unreliable company because they deal with unreliable suppliers and they leave their customers hanging. I am yet to be refunded or have my request for my chair delivered undamaged.