Makro keeps cancelling my confirmed order while the same products are still showing as available online

I am absolutely furious and extremely disappointed with the way Makro has handled my order. I placed this order on 5 August, with an expected delivery date of 2 September. I therefore reasonably expected Makro to fulfil the order as confirmed. Instead, Makro has now started cancelling items from my order one by one and processing refunds without my consent. What makes this situation even more unacceptable is that when I click on the SAME products on the Makro website, they are still showing as available to purchase online. So I am being told, through refund/cancellation notifications, that items from my order cannot be fulfilled, while those same products continue to appear as available on Makro's website. How does that make sense? I have already contacted Makro Customer Service about this issue. My previous complaint was even marked "resolved" without my consent, despite the matter clearly not being resolved. Now I am receiving another refund notification for yet another item from the same order. I understand that stock discrepancies can occur, but that does not explain why: My order was accepted and given a delivery date of 2 September; Items are subsequently being cancelled individually; Refunds are being processed without my agreement; The same products still appear to be available for purchase on Makro's website; and My previous complaint was closed as "resolved" without the issue actually being resolved. A refund is not an adequate resolution to the inconvenience caused by Makro accepting my order and then cancelling it after the fact. If the products are genuinely unavailable, Makro needs to explain why they continue to be advertised as available online. If they are available, then I expect an explanation as to why my confirmed order is being cancelled instead of fulfilled. This entire experience has been incredibly frustrating and has completely undermined my confidence in Makro as a retailer. I want a proper explanation, not another automated refund notification. Makro needs to take accountability for what has happened to this order and explain why a confirmed order with a stated delivery date is being dismantled item by item while the products continue to appear available on its website. I will NEVER order from makro again and i will make sure to tell anyone who will listen not to order from them. This is a unacceptable way to conduct business. I ordered and paid for these items beggining of August yet they keep being cancelled end of August. Why were they not packed and sent when i ordered them because tlif they were and stock was really a issue then this would have been noyices immediatly after my order was placed not a whole month later