Makro just do not care!

Item: Makro
Rating: 1
Author: Mahaveer C

Your order MAK2804*** is on its way...

this order was delivered to the wrong address and no success resolving ...........

we have also received the wrong order !!

mine was an expensive order and despite DAILY calls to MAKRO no result blaming courier and cannot get hold of person who received my expensive shipment !!!!

can MAKRO get their act together?

Helpful (0)

Replies (1)

Makro's replyOfficial

04 Dec 2020, 14:06

Good day Mahaveer,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply04 Dec 2020, 14:06

Official