MB
Marius B

1 reviews | Active since Jan 2019

24 Aug 2026, 14:14

Makro is worthless ********s

I am writing this review again and will continue to write to expose this company. My wife has a Makro card. Almost 2 months ago she quickly bought a electricity token. She never received the token and the money was also gone. We NEVER received the money back. Last night se bought R400. Same thing happend and the money is gone. Be careful of makro as they take your money and NEVER returns it. Now they have excuses and tell us to mail rcs or it will not be sorted out. No one answers phones.

0
Replies (2)
Makro
Makro's reply24 Aug 2026, 14:28
Official
Hi Marius, 

I'm sorry for the service received. 

I will be giving you a call shortly with regards to this. 

Kind Regards,
Makro Social Media Team 

Best regards,

Makro
Makro's reply24 Aug 2026, 14:36
Official
Hi Marius Barnard,

Thank you for taking our call. 

We sincerely apologise for the frustration and inconvenience experienced with the electricity token purchases.

For assistance with the transaction and to have the matter investigated, please contact RCS directly, as they will be able to access the relevant account and transaction details.

You can contact RCS using the details below:RCS Contact: ***/ ***
RCS Email: ***

We recommend providing the transaction details, including the date, amount, and any available reference numbers, to assist RCS in investigating the matter and advising you regarding the outstanding funds.

We sincerely apologise again for the inconvenience and appreciate your understanding.

Kind regards,
Makro Social Media Team

Best regards,