Makro is useless

<p>I placed an online order with Makro on 25 NOvember. the value of my order was just under R16,000. I received part of my order a week ago. I have repeatedly tried to find out where the balance of my order is. Have phoned their call centre ***. All they say to you is they will investiugate as the order has been collected by their courier and they will get back to me. What a joke, i am still waiting! I then try to speak to a supervisor and waited over 20 minutes on three separate occasions. They never come back to you. I asked for a refund and nobody has come back to me or credited my card. I send them a message on their website to complain and i still have no feedback on that. They are the most useless and dismissive outfit i have ever had the displeasure of dealing with. I suggested they should chnage their name from Makro to ****co!</p>