LM
Leroy M
1 reviews | Active since Mar 2023
31 Mar 2023, 14:34
Makro is Trash!
At this point I'm just going to keep dropping these reviews day by day until I receive my refund. It's been a month, I've requested my refund so Makro please just refund me cause I honestly want nothing to do with your *********** online services or customer care.
Support is honestly the worst just recycling the same old CRM phrases to gain a bit of time but it's so clearly cut that your service is trash!
I want my refund! As a customer I've never been **** to as much as I have from this service.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
01 Apr 2023, 11:05Good day Leroy,
I trust you are well.
I just wanted to let you know that we have received feedback from our finance department now stating that your refund has been successfully approved and will reflect back into your account within the next 2 to 10 working days, bank dependent. Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
Lastly, I would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
If you require any further assistance, please do not hesitate to contact our HelloPeter team.
I hope you find the above in order.
Continue to have a wonderful day.
Kind Regards
Makro Hellopeter Team
I trust you are well.
I just wanted to let you know that we have received feedback from our finance department now stating that your refund has been successfully approved and will reflect back into your account within the next 2 to 10 working days, bank dependent. Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
Lastly, I would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
If you require any further assistance, please do not hesitate to contact our HelloPeter team.
I hope you find the above in order.
Continue to have a wonderful day.
Kind Regards
Makro Hellopeter Team
Best regards,
Makro's reply01 Apr 2023, 11:05
Official
Good day Leroy,
I trust you are well.
I just wanted to let you know that we have received feedback from our finance department now stating that your refund has been successfully approved and will reflect back into your account within the next 2 to 10 working days, bank dependent. Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
Lastly, I would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
If you require any further assistance, please do not hesitate to contact our HelloPeter team.
I hope you find the above in order.
Continue to have a wonderful day.
Kind Regards
Makro Hellopeter Team
I trust you are well.
I just wanted to let you know that we have received feedback from our finance department now stating that your refund has been successfully approved and will reflect back into your account within the next 2 to 10 working days, bank dependent. Upon checking your bank statements, please ensure that you refer to the date of purchase, as the bank usually backdates these payments.
Lastly, I would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
If you require any further assistance, please do not hesitate to contact our HelloPeter team.
I hope you find the above in order.
Continue to have a wonderful day.
Kind Regards
Makro Hellopeter Team
Best regards,
LM
Leroy M's updateReviewer Update
01 Apr 2023, 11:47You said this a week ago, stop lying to me!!!
LM
Leroy M's update01 Apr 2023, 11:47
Reviewer Update
You said this a week ago, stop lying to me!!!