1 reviews | Active since Dec 2019
Makro is the Worst..!!!
Hi Everyone
Makro and online shopping shouldn't be on the same sentence.
I bought an Item (Media Player) at Makro on the 28th of November 2019, via online.
On the 12th of this month, I was told by Masintle of Makro Online Call Centre that my order will be dilivered on the 12th before 17h00. It is almost a week, nothing.
I am currently on the phone with Moeketsi who didn't want to tell me what position he hold on that Online Team, as I wanted to speak with a person in an authority position. He is insisting that my order will be delivered today. His tone, obviously was of a person who was handling that call to dismiss me.
After spending over 40 minutes on the phone with The Online Team, I was still left with an awful taste in my mouth. Something tells me that I will receive my order around NEVER..!
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team