Makro is the Worst

I returned a faulty device on January 17, 2025, and despite the company’s policy stating that refunds should be processed within 10 working days, I am still waiting 40 days later.

I have called multiple times and sent several emails, yet I keep getting the same excuses. Now, I am being told that they are waiting on the supplier, which contradicts their stated policy. The lack of communication and accountability is frustrating.

The service I have received has been extremely poor, and the staff is *********** and unwilling to assist.