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Thato S
1 reviews | Active since Nov 2019
03 Dec 2021, 13:10
Makro is the latest pandemic
A warning to the unsuspecting - purchase anything at Makro at your peril. Numerous emails to their customer care line are met with no response. Have lodged X2 complaints via their portal and even those are ignored. Their customer care agents are inept and unhelpful. Purchased a defective phone through them and they flat out refused to refund. They allegedly sent it out for assessment but their silence is telling. Without doubt the worst experince i have had. No wonder Massmart is doing as badly as it is.
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Thato S's updateReviewer Update
03 Dec 2021, 14:00The silly season is well and truly upon us. Now Makro In the form of one Mpho Moruthane says i must return the item to them. A case of one hand being oblivious to what the other is doing as i returned this offending item last Friday already. I need a drink...
TS
Thato S's update03 Dec 2021, 14:00
Reviewer Update
The silly season is well and truly upon us. Now Makro In the form of one Mpho Moruthane says i must return the item to them. A case of one hand being oblivious to what the other is doing as i returned this offending item last Friday already. I need a drink...
TS
Thato S's updateReviewer Update
07 Dec 2021, 09:46Makro is abominable. It's staff - well, the less said the better. Received a call at 10:59am on the 4th of December. This call ostensibly was to assist once they had ascertained a few facts. 3 days latee i have not heard a word feom them. Not to mention that i returned the defective item to their store 8 working days ago. This silence and uncaring treatment is par for makro service.
TS
Thato S's update07 Dec 2021, 09:46
Reviewer Update
Makro is abominable. It's staff - well, the less said the better. Received a call at 10:59am on the 4th of December. This call ostensibly was to assist once they had ascertained a few facts. 3 days latee i have not heard a word feom them. Not to mention that i returned the defective item to their store 8 working days ago. This silence and uncaring treatment is par for makro service.