MAKRO IS SUCH A TERRIBLE COMPANY, NEVER BUY ANYTHING FROM THEM ONLINE, A TOTAL DISASTER

I ordered a fridge and washing machine from Makro and paid for it. I have not yet still recieved my goods and the company is hard to reach. They keep telling me that i should check with the courier company because my order was splitted meaning that they wont be delivered by the same courier company. they dont event bother to check if i have received my good. I NEVER BUY ANYTHING ONLINE FROM MAKRO