TB
Tommy B
1 reviews | Active since Jan 2017
13 Jan 2020, 09:43
MAKRO IS *****ING MONEY FROM CLIENTS
So, I have placed a order with Makro on Black Friday, When I left SA on the 20th The order wasn't on my Position, and that made me to cancel my order, Makro Told me 7 to 10 working days for refund, When I call them they today, They Told me that my refund can only take place when the Courier company they used to delivery my Black Friday stuff have returned the product in there position, So if that Company takes 3 weeks I will be waiting 3 weeks... Makro Services is **** they need to get a reward for **** services of the year. IM going to Make a ***** case agains Makro They are refusing to refund me
Helpful (0)
Replies (1)0
Replies (1)TB
Tommy B's updateReviewer Update
14 Jan 2020, 14:58Okay this is what Makro is saying....
Good day Tommy,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused throughout your online journey with us.
As we speak we are currently following-up with our fulfillment team as well as our DSV courier company regarding the refunding of your order and will be sure to revert with feedback as soon as it is received.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Have a lovely day further.
Kind regards
Makro Hellopeter Team
Question is how many complain do you need to log before you get feedback? Its been a week i still dont have feedback on my prev complain.... So they think you will leave this, I will not leave this as ai have lodge a complain and a theft case with the Midrand police regarding they refuse to pay me back my funds. So who is to blame? Can we report DSV services for not doing a services?
Good day Tommy,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused throughout your online journey with us.
As we speak we are currently following-up with our fulfillment team as well as our DSV courier company regarding the refunding of your order and will be sure to revert with feedback as soon as it is received.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Have a lovely day further.
Kind regards
Makro Hellopeter Team
Question is how many complain do you need to log before you get feedback? Its been a week i still dont have feedback on my prev complain.... So they think you will leave this, I will not leave this as ai have lodge a complain and a theft case with the Midrand police regarding they refuse to pay me back my funds. So who is to blame? Can we report DSV services for not doing a services?
TB
Tommy B's update14 Jan 2020, 14:58
Reviewer Update
Okay this is what Makro is saying....
Good day Tommy,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused throughout your online journey with us.
As we speak we are currently following-up with our fulfillment team as well as our DSV courier company regarding the refunding of your order and will be sure to revert with feedback as soon as it is received.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Have a lovely day further.
Kind regards
Makro Hellopeter Team
Question is how many complain do you need to log before you get feedback? Its been a week i still dont have feedback on my prev complain.... So they think you will leave this, I will not leave this as ai have lodge a complain and a theft case with the Midrand police regarding they refuse to pay me back my funds. So who is to blame? Can we report DSV services for not doing a services?
Good day Tommy,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused throughout your online journey with us.
As we speak we are currently following-up with our fulfillment team as well as our DSV courier company regarding the refunding of your order and will be sure to revert with feedback as soon as it is received.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Have a lovely day further.
Kind regards
Makro Hellopeter Team
Question is how many complain do you need to log before you get feedback? Its been a week i still dont have feedback on my prev complain.... So they think you will leave this, I will not leave this as ai have lodge a complain and a theft case with the Midrand police regarding they refuse to pay me back my funds. So who is to blame? Can we report DSV services for not doing a services?