kM
khanyi M
1 reviews | Active since Oct 2016
08 Dec 2022, 15:03
Makro is ****
I BOUGHT A STOVE SET ON THE 1ST OF DECEMBER 2022. IT'S THE 8TH TODAY still my stove hasn't arrived I'm so disappointed
Helpful (0)
Replies (4)0
Replies (4)
Makro's replyOfficial
10 Dec 2022, 15:19Good day Khanyi
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply10 Dec 2022, 15:19
Official
Good day Khanyi
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
kM
khanyi M's updateReviewer Update
11 Dec 2022, 15:20How will you give me feedback?? You didn't even ask for my order number, my contact details?????? How will you give me FEEDBACK???
kM
khanyi M's update11 Dec 2022, 15:20
Reviewer Update
How will you give me feedback?? You didn't even ask for my order number, my contact details?????? How will you give me FEEDBACK???
kM
khanyi M's updateReviewer Update
12 Dec 2022, 13:06Today is the 12 of December still my order has not arrived. Worse I don't even know now who to call because both *** and *** aren't going through its just that annoying jingle on my ear for almost 30minutes. Even the what's app is whack. HERE IS MY NUMBER I EXPECT A CALL BACK FROM MAKRO I WANT MY MONEY BACK IF YOU CAN'T DELIVER MY GOODS BY TODAY!!!!!!!!!!!!! ***
kM
khanyi M's update12 Dec 2022, 13:06
Reviewer Update
Today is the 12 of December still my order has not arrived. Worse I don't even know now who to call because both *** and *** aren't going through its just that annoying jingle on my ear for almost 30minutes. Even the what's app is whack. HERE IS MY NUMBER I EXPECT A CALL BACK FROM MAKRO I WANT MY MONEY BACK IF YOU CAN'T DELIVER MY GOODS BY TODAY!!!!!!!!!!!!! ***
kM
khanyi M's updateReviewer Update
12 Dec 2022, 13:08Or maybe Im too civil must i report this straight to consumer's rights or go public with these reviews.. Maybe then you will take me seriously!!!!!!
kM
khanyi M's update12 Dec 2022, 13:08
Reviewer Update
Or maybe Im too civil must i report this straight to consumer's rights or go public with these reviews.. Maybe then you will take me seriously!!!!!!