JS
Johan S
1 reviews | Active since Jul 2011
27 Jan 2020, 07:09
Makro is going backwards!
First no response until I posted a review on Facebook, then my order is canceled and now 2 weeks later still no refund.
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Replies (1)
Makro's replyOfficial
30 Jan 2020, 12:12Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we kindly request that you allow us to work on the refund matter and thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the appalling service you have received on our online platform.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we kindly request that you allow us to work on the refund matter and thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the appalling service you have received on our online platform.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply30 Jan 2020, 12:12
Official
Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we kindly request that you allow us to work on the refund matter and thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the appalling service you have received on our online platform.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we kindly request that you allow us to work on the refund matter and thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the appalling service you have received on our online platform.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,