NK
Naim K
1 reviews | Active since Oct 2019
28 Jan 2025, 15:30
MAKRO IS GETTING BAD.
I'VE ORDERED GOODS ON THE 4TH JAN 2025 FROM MAKRO, THEN ONLY PART OF IT PITCH UP ON THE 16TH JAN 2025. I CALLED THEM ABOUT THE REST OF MY ORDERED AND WAS TOLD IT WAS NOT PACKED YET. THE REST OF IT CAME ON THE 16TH JAN 2025 WITH THE WRONG GOODS,. I PHONED AGAIN ABOUT THEIR ERROR ONLY TO BE TOLD TO LOGGED ON FOR A COLLECTION WHICH I DID. THE DATE CONFIRMED WAS THE 26TH JAN 2025 TODAY IS THE 28TH JAN 2025 NOTHING HAPPENED YET. THEY SHOULD RATHER CLOSE THEIR ON LINE SERVICE. PATHETIC SERVICE
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Makro's replyOfficial
05 Feb 2025, 12:59Hi Naim,
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the returns team with regards to the collection request.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the returns team with regards to the collection request.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply05 Feb 2025, 12:59
Official
Hi Naim,
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the returns team with regards to the collection request.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the returns team with regards to the collection request.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,