1 reviews | Active since Aug 2016

29 Apr 2025, 15:24

Makro is committing *****!!!!

I have been calling, emailing and leaving reviews. So far if I receive an email or call, the person usually asks the same question, 'Has the product been returned'. The last email I received was from Gloria in the social media something or other. Only because I have threatened to go to the consumer commission.

I have since seen a lawyer about this and he has advised that there is a far bigger problem here,that MAKRO is *******ly making money in interest by not returning people's money in time. He is looking into some avenues on how MAKRO can be taken to task on this. In of which is SARS.

In any case I responded to Gloria, and explained that the item had been returned, the refund was approved, but I have not yet received the refund. She has not yet responded, even though this is now very serious.

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Replies (1)
Makro
Makro's reply30 Apr 2025, 17:16
Official
Hi Reshma,

We extend our deepest apologies for the unintended postponement in our communication.

Please be informed that we have submitted a request to expedite the process concerning your refund to our finance department. You will receive a status update accordingly.

Best regards,
Makro SA


Best regards,