GS
Gomolemo S
1 reviews | Active since Apr 2019
30 Nov 2023, 11:16
Makro is a ****
Makro takes people for a ride you post a complaint and they just send you a generic response assuming that it’s being looked into and days go by with no feedback, if they complaints team don’t take us seriously how will their staff take us seriously??? What a joke
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Makro's replyOfficial
01 Dec 2023, 11:12Good day Gomolemo, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply01 Dec 2023, 11:12
Official
Good day Gomolemo, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,