AL
Agnes L
1 reviews | Active since Jul 2020
19 Jan 2026, 13:15
Makro inline
Extremely poor service. Order was placed in the 11th and delivery date for the 19th, NO update to this day. After 2 phone calls a week apart. Still NO movement in this order. OD***
Tracking says that: Seller is processing your order.
No other movement. This is a local order to take this long. Orders from Temu was ordered the next day on the 12th and it's delivered... An international order delivered but NOT the local order. Even if they made it with there hands, 2 weeks is still very long ti deliver.
Helpful (0)
Replies (4)0
Replies (4)
Makro's replyOfficial
21 Jan 2026, 11:03Hi Agnes,
We apologize for the delay of your delivery.
We have reviewed your order and it has been cancelled due to difficulties with our Supplier which has caused a delay in fulfilling your order.
We will work hard to improve our services.
We are truly sorry the inconvenience that we have caused you.
Regards,
Makro social media team.
We apologize for the delay of your delivery.
We have reviewed your order and it has been cancelled due to difficulties with our Supplier which has caused a delay in fulfilling your order.
We will work hard to improve our services.
We are truly sorry the inconvenience that we have caused you.
Regards,
Makro social media team.
Best regards,
Makro's reply21 Jan 2026, 11:03
Official
Hi Agnes,
We apologize for the delay of your delivery.
We have reviewed your order and it has been cancelled due to difficulties with our Supplier which has caused a delay in fulfilling your order.
We will work hard to improve our services.
We are truly sorry the inconvenience that we have caused you.
Regards,
Makro social media team.
We apologize for the delay of your delivery.
We have reviewed your order and it has been cancelled due to difficulties with our Supplier which has caused a delay in fulfilling your order.
We will work hard to improve our services.
We are truly sorry the inconvenience that we have caused you.
Regards,
Makro social media team.
Best regards,
AL
Agnes L's updateReviewer Update
21 Jan 2026, 11:59You need to work harder. You are NOT new in the game and this is not your first rodeo. Or does your brand and your name means nothing? Or am I just a fish in the ocean? I'm really disgusted by this poor service and lack of communication.
AL
Agnes L's update21 Jan 2026, 11:59
Reviewer Update
You need to work harder. You are NOT new in the game and this is not your first rodeo. Or does your brand and your name means nothing? Or am I just a fish in the ocean? I'm really disgusted by this poor service and lack of communication.
Makro's replyOfficial
21 Jan 2026, 12:21 Hi Agnes,
We are sincerely sorry for the service that you have received from us.
We aim to provide efficient service to all our customers.
We apologize that this was not the case in this instance.
Regards,
Makro social media team.
We are sincerely sorry for the service that you have received from us.
We aim to provide efficient service to all our customers.
We apologize that this was not the case in this instance.
Regards,
Makro social media team.
Best regards,
Makro's reply21 Jan 2026, 12:21
Official
Hi Agnes,
We are sincerely sorry for the service that you have received from us.
We aim to provide efficient service to all our customers.
We apologize that this was not the case in this instance.
Regards,
Makro social media team.
We are sincerely sorry for the service that you have received from us.
We aim to provide efficient service to all our customers.
We apologize that this was not the case in this instance.
Regards,
Makro social media team.
Best regards,
Makro's replyOfficial
21 Jan 2026, 13:03Hi Agnes,
We apologise for the poor service and lack of communication you’ve experienced.
Your feedback is important, and we’ll work to address this matter urgently.
Kind regards,
Makro Social Media
We apologise for the poor service and lack of communication you’ve experienced.
Your feedback is important, and we’ll work to address this matter urgently.
Kind regards,
Makro Social Media
Best regards,
Makro's reply21 Jan 2026, 13:03
Official
Hi Agnes,
We apologise for the poor service and lack of communication you’ve experienced.
Your feedback is important, and we’ll work to address this matter urgently.
Kind regards,
Makro Social Media
We apologise for the poor service and lack of communication you’ve experienced.
Your feedback is important, and we’ll work to address this matter urgently.
Kind regards,
Makro Social Media
Best regards,