MAKRO *****ING MY MONEY

I PLACED AN ORDER WITH MAKRO ON 25 AUGUST WHEN I RECEIVED PART OF MY ORDER ON 26 AUGUST. IMMEDIATELY SAW ONE OF THE PRODUCTS (24 PACK TOILET PAPER) DELIVERED WAS THE WRONG PRODUCT AND CONVEYED IT TO THE DRIVER AND ACCEPTED AS I WAS PLANNING TO REQUEST A COLLECTION AND REPLACEMENT FOR SAID ITEM. WHEN I OPENED THE BOX THOUGH THE GOODS INSIDE THE BOX WAS NOT ANYTHING I'D ORDERED, IT WAS A 750ML NIVEA SHOWER OR BODY WASH AND A 1 LITRE LIQUI FRUIT. AND IMMEDIATELY REQUESTED A REFUND SO THE GOODS COULD BE COLLECTED AND RECEIVED A CALL THE FOLLOWING DAY ASKING IF I WAS WILLING TO RETURN THE GOODS TO THE STORE AND REFUSED AS I'D MADE THE PURCHASE SO AS NOT GO TO STORE SO WHY WOULD I IF THE ERROR WAS NOT MY MISTAKE BUT REALISED THE RETURN WAS REJECTED WHEN I LOGGED BACK INTO MY MAKRO ACCOUNT ON 29 AUGUST SO I LODGED ANOTHER RETURN REQUEST AGAIN. I RECEIVED A FOLLOW UP CALL THE SAME DAY PROMISING COLLECTION OF WRONG GOODS AND DELIVERY OF CORRECT ORDER THE FOLLOWING DAY, 30 AUGUST WHICH DID NOT HAPPEN. DUE TO HEALTH ISSUES I HADN'T FOLLOWED UP SINCE OR LOGGED INTO MY MAKRO PROFILE. ONLY TO LOG IN TODAY, 04 SEPTEMBER AND SEE MY RETURN HAD IN FACT BEEN REJECTED ON THE SAME DAY I'D RECEIVED A CALL BEING PROMISED A RETURN! I ALSO REALISED I'D ONLY RECEIVED AN EMAIL ADVISING I NEED TO CALL MAKRO WITH REGARD TO THE ORDER BEING REJECTED! I WILL NOT CALL! WHY SHOULD I GIVE OUT ANY MORE OF MY MONEY! I EXPECT MY CORRECT ORDER TO BE DELIVERED AND THE ONLY WAY I'D CONSIDER RETURNING THE GOODS TO THE STORE IS IF YOU REIMBURSE ME 300.00 CASH FOR PETROLAND ALL THE INCONVENIENCE SUFFERED!!! IMAGINE THE AUDACITY OF EXPECTING ME TO RETURN AN ONLINE ORDER IN STORE??? WHY WOULD I MAKE USE OF A SERVICE FOR THE CONVENIENCE OF HAVING IT DELIVERED TO MY DOOR ONLY TO BE EXPECTED TO PHYSICALLY GO TO THE STORE??!!!!!