CP
Christa P
1 reviews | Active since Jun 2025
26 Feb 2026, 15:46
Makro *****ing from there clients
I have now returned a Stanley which I paid for R1200 and still haven't received my refund. They have made promises and excuses but nothing happened. Now they just ignore me and they still owe me R1200, money my daughter saved for. I have everything in writing about them admitting they received the item and that they promise a refund but nothing... it is now just under a year, one star is way to much...they stole my money.
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Replies (5)CP
Christa P's updateReviewer Update
26 Feb 2026, 17:39MAK***…why you ask this again I have no idea, you have been delaying this refund with excuses and nothing else, it is almost a year that you have you item back and not refunded me.
CP
Christa P's update26 Feb 2026, 17:39
Reviewer Update
MAK***…why you ask this again I have no idea, you have been delaying this refund with excuses and nothing else, it is almost a year that you have you item back and not refunded me.
CP
Christa P's updateReviewer Update
27 Feb 2026, 13:53Please don’t tell me we starting this process all over again, how difficult can it be to just do a refund, store credit or gift card for the amount, you got your item back and sitting with our money now for nearly a year and all I get is sorry and waiting to hear from our finance department. Makro this is not customer service, please I want to put this nightmare behind me and just move on, contact me directly on *** or ***
CP
Christa P's update27 Feb 2026, 13:53
Reviewer Update
Please don’t tell me we starting this process all over again, how difficult can it be to just do a refund, store credit or gift card for the amount, you got your item back and sitting with our money now for nearly a year and all I get is sorry and waiting to hear from our finance department. Makro this is not customer service, please I want to put this nightmare behind me and just move on, contact me directly on *** or ***
CP
Christa P's updateReviewer Update
27 Feb 2026, 14:03Please can you complete it, i’m sure if they struggle to do a reversal it is because the purchase is so long ago, can’t you do any other form of refund. Every time I ask for proof of refund you let me know refund failed and then I have to wait again…how difficult is it to pick up a phone and get this done.
CP
Christa P's update27 Feb 2026, 14:03
Reviewer Update
Please can you complete it, i’m sure if they struggle to do a reversal it is because the purchase is so long ago, can’t you do any other form of refund. Every time I ask for proof of refund you let me know refund failed and then I have to wait again…how difficult is it to pick up a phone and get this done.
CP
Christa P's updateReviewer Update
27 Feb 2026, 14:11Same answers eveytime with no results
CP
Christa P's update27 Feb 2026, 14:11
Reviewer Update
Same answers eveytime with no results
CP
Christa P's updateReviewer Update
03 Mar 2026, 11:58Still no answer makro?
CP
Christa P's update03 Mar 2026, 11:58
Reviewer Update
Still no answer makro?