1 reviews | Active since Nov 2016

23 Mar 2021, 07:48

Makro - Incompetency - Waste time

The Dumb Leading the Dumb After weeks of waiting and getting Makro to collect there broken item that worked for less than 30min, and sending me to their store and other departments, they finally collected the item and stated they would test the item and issue me with a new one.

They have now only refunded me my money.

and the price of the item went up

if i had known this i would have gone to get one as this was urgently needed for business.

Makro Online is seriously incomopotent, and i worn anyone looking to use their service to be warned as to what you are getting as there seems to be cheep garbage coming through to get them a quick buck.

Bad Bad Service

Waste of time

And nothing good came from this

0
Replies (1)
Makro
Makro's reply23 Mar 2021, 10:18
Official
Good day Ryan,
 
 Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
 We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 
 
 Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
 Hope you find the above in order. 
 
 Have a wonderful day. 
 
 Kind regards
 Makro Hellopeter Team