BN
Bela N
1 reviews | Active since Apr 2021
05 Feb 2024, 16:45
MAKRO INCOMPETENCE BEYOND BELIEF!!
So after a month of complaining and several Hello Peter reviews (the only way Makro seems to take notice btw), Makro sent me an email yesterday saying a refund was approved for the incorrect item they had delivered to me and which they sent a Courier to collect again. Today a Courier came to my home and delivered THE SAME ITEM which I had returned! WHAT ON GOD'S EARTH IS HAPPENING HERE?????? I DO NOT HAVE THE MENTAL CAPACITY FOR THIS RIDICULOUSNESS!!!!! This should be simple. You give me a wrong item, you come collect it and either refund me or give me the correct one, BUT NOOOOOOOOO NOT MAKRO!!!!! COME AND VET THIS HELMET AGAIN PLEASE!!!!!!!
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Bela N's updateReviewer Update
07 Feb 2024, 19:39This is RIDICULOUS! How can I get the wrong helmet twice in a row???? Your suppliers have sent back the exact thing that I returned and NO-ONE at Makro bothered to check! What on earth am I supposed to do??? I am so fed up, I reached out to the Consumer Protection Council bcoz clearly this will NEVER be resolved! I AM FED UP OF YOUR GENERIC RESPONSES AND PROMISES TO ESCALATE WHICH LEAD TO NOTHING! I AM SO SICK OF CHADING YOU FOR BASIC SERVICE!!!!!
BN
Bela N's update07 Feb 2024, 19:39
Reviewer Update
This is RIDICULOUS! How can I get the wrong helmet twice in a row???? Your suppliers have sent back the exact thing that I returned and NO-ONE at Makro bothered to check! What on earth am I supposed to do??? I am so fed up, I reached out to the Consumer Protection Council bcoz clearly this will NEVER be resolved! I AM FED UP OF YOUR GENERIC RESPONSES AND PROMISES TO ESCALATE WHICH LEAD TO NOTHING! I AM SO SICK OF CHADING YOU FOR BASIC SERVICE!!!!!