AV
Ayesha V

1 reviews | Active since Sept 2015

20 Mar 2019, 11:41

Makro ignores customers

Makro blatantly ignored my complaint, I took a Makro branded product back with a complaint and till date no one responded. They won't protect their brand like other stores and certainly don't care about customer care and services. Very dissappointed to know.

0
Replies (1)
Makro
Makro's reply20 Mar 2019, 12:41
Official
Good day Ayesha

Thank you for your feedback

We would also like to apologize for the dissatisfaction caused by the product that you had purchased from us.

As advised previously, we do need the Makro Card number that the item was purchased on so that you can be assisted or advised accordingly.

Apologies for the inconvenience caused.    

Kind Regards
Hellopeter Team