Makro - I dare you to shop at one of your own shops and see if you enjoy the experience!!

I was at Makro Centurion day before yesterday and would like to give the following feedback to the management of Makro: 1. You eventually now have bags! Thank goodness!!! But now the bags are so big, and your staff just stuff everything I bought in there (including eggs) that when I had to carry the bag into my house I hurt by back so badly that I had to spend the day in bed yesterday!!! And needless to say half the eggs broke (I did not notice the packer put the eggs in the large bag). 2. The tills points are not ergonomically designed so you really battle to get your stuff out of the trolley without being in the way of other shoppers coming down the isle or in the face of the teller without room to unload the stuff from the trolley. Very uncomfortable!!! 3. The trolleys are too heavy and too far from entrance so you forget to get a trolley and then have to go back all the way get one. Irritating! 4. And the ULTIMATE is the lenght of the que. I have never been to Makro without at least 20 people standing in a que before me. I have MANY a times left my trolley just there and then and left. My advise to you is: 1. Get smaller bags as well as big backs 2. Please give your packers proper training 3. Open up the tills so that people can go to any of them because that que is a psycological offputting. 4. Change the layout of your tillpoints to be more ergonomiccaly friendly like the other supermarkets 5. Get some plastick trolleys ass well and put them by the entrance. I walked out of the shop and undertook to never go back again.