Makro have not collected nor refunded me since 9 Jan from online order

Item: Makro
Rating: 1
Author: Geraldine V

9 Jan: I received my online order but emailed Makro that same day that I am not satisfied with the quality of the goods. They emailed me stating they will collect and refund in full. Now they just ignore my emails and dont respond.

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Replies (1)

Makro's replyOfficial

30 Jan 2018, 10:11

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Makro's reply30 Jan 2018, 10:11

Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team who will be in contact with you.

Regards

Mbali Makhanya