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Edith N
1 reviews | Active since Oct 2018
31 Jul 2024, 11:09
Makro has the worst customer and they do not value their customers
Worst service ever , i logged a call for return of a Hoover in which was bought in June and requested for return within 14 days to date nothing received from them . When i checked on the system the was a note that the Hoover is not a returnable ITEM which is shocking for electric appliance. This means they selling things which are not in good condition to get rid of the. I am still waiting the worse customer service i have ever received its over a month and inconvenienced caused as i do not have a Hoover which was supposed to be used in June already .
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Edith N's updateReviewer Update
31 Jul 2024, 15:37With regards to the feedbac given to me that I need to wait 21 days for an ITEM I bought cash on the 21st of June. That is total unacceptable I need my money back so I can go and buy this product to be used with immediate effect. I got an sms stating an assessmen has been completed why am I still waiting. I need my money back or I am taking this further.
EN
Edith N's update31 Jul 2024, 15:37
Reviewer Update
With regards to the feedbac given to me that I need to wait 21 days for an ITEM I bought cash on the 21st of June. That is total unacceptable I need my money back so I can go and buy this product to be used with immediate effect. I got an sms stating an assessmen has been completed why am I still waiting. I need my money back or I am taking this further.