Makro has the most terrible service in the Masstore indusrty

I am really getting so tired of Makro's terrible service.

1st my father is injured in the store and it takes a lifetime for Makro to pay out his medical bills, not even the full amount he had to pay.

2nd we take a campmaster fridge in for a warranty repair in January that Makro kept and never sent then once our warranty was voided due to time lapse we are expected to pay the repair, however we took it to Makro while it was in warranty. Makro refuses to pay. This is utter nonsense as it is Makro's fault the warranty time lapsed not ours. NOw I have an Empisal 760c overlocker received as a gift, I do not know where it was purchased but I know it is out of warranty so the repair/ service will be paid by me. I call Living Brands and they say take it to any Makro or Game they will send it to us and get a quote and you can then accept or decline the quote and have the service done and then pay. Good so I take it to Makro as instructed by the supplier, Makro says hey no we need a slip. I say well it is out of warranty and I was told any Makro or Game will take it. No is what Makro says. So I ask the manager at appliances Eddy, he calls Living Brands and they say yes he must take it. He tells me ok they will take it, so back to returns area I go, where I am again told no, no slip they won't assist. I then make contact with the manager Xavier there who tells me Living Brands must get their facts straight Makro is happy to help but only with a slip. Call Game Polokwane Mall of the North and they say bring it we will assist. I am so sick of Makro I don't even want to go there anymore. It is a waste of time for stuff I can get cheaper at Game and without hassle.

I have notified Living Brands head office as this sets them in a bad light.

So for me it is goodbye Makro.