Makro Has Taken Thousands Of Rands From Me

Makro SA still owes me a refund of R4422 and for 7 weeks I have STRUGGLED to get this sorted out and refunded. You can't get through to anyone who knows what's going on over the phone, even though I have called numerous times I just get told by the person on the line that they can't do anything, all they can do is escalate the matter. I have emailed over 30 times and all you get is a general response saying that they are following up on the query. This is *****. SO unacceptable.

I am paying so much in interest on my credit card for this, so not only am I out of R4422 but also paying hundreds of rands in interest on this amount.

Customer service is so cheeky and rude. They said "I'm not going to answer your questions over and over again" and literally laugh at you.

Be very, very, very careful of ordering through Makro online.