VF
Vanessa F
1 reviews | Active since Feb 2010
07 Apr 2026, 14:32
Makro has **** specials and then refuses to refund you
Makro advertised six boxes (units) of Easter eggs for a special price of R200-odd as a bulk order. I ordered and they only delivered ONE box. I asked for the additional five to be delivered and, without even responding to me, I had TWO drivers rock up to fetch the one box that was delivered, without prior warning, and when I was asking for the balance of my order to be delivered! Now Makro wants to reject my refund request! Sorry, but this is *****ING, when advertise **** specials to trick people into buying! I will never again buy anything from Makro.
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Replies (6)0
Replies (6)VF
Vanessa F's updateReviewer Update
08 Apr 2026, 15:44My order number is OD***. At this point, I can see that you are not going to honour the original deal, so I want my money back.
VF
Vanessa F's update08 Apr 2026, 15:44
Reviewer Update
My order number is OD***. At this point, I can see that you are not going to honour the original deal, so I want my money back.
VF
Vanessa F's updateReviewer Update
11 Apr 2026, 09:37No, they did not, because you keep rejecting my return! First, you send people here TWICE To collect without even telling me, and now you refuse! I am reporting you right now, because I am done being given the runaround. AT this point, you owe me interest on my money that you have had ****** for WEEKS!
VF
Vanessa F's update11 Apr 2026, 09:37
Reviewer Update
No, they did not, because you keep rejecting my return! First, you send people here TWICE To collect without even telling me, and now you refuse! I am reporting you right now, because I am done being given the runaround. AT this point, you owe me interest on my money that you have had ****** for WEEKS!
VF
Vanessa F's updateReviewer Update
17 Apr 2026, 16:47It was collected almost a week ago and I am STILL waiting for my refund! I don't care to wait endlessly for pointless "investigations". If you are not going to give me exactly the six boxes I paid for, I want my money back, NOW! You have *******ly held onto my money for A WHOLE MONTH ALREADY!!!!!!!!!!!!!
VF
Vanessa F's update17 Apr 2026, 16:47
Reviewer Update
It was collected almost a week ago and I am STILL waiting for my refund! I don't care to wait endlessly for pointless "investigations". If you are not going to give me exactly the six boxes I paid for, I want my money back, NOW! You have *******ly held onto my money for A WHOLE MONTH ALREADY!!!!!!!!!!!!!
VF
Vanessa F's updateReviewer Update
19 Apr 2026, 11:30I've been hearing this same story for almost a month and a half! I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!! I don't care about your POINTLESS investigations - we both know you will never have the ethics to honour the order I placed and right YOUR mistake! You will be hearing from the ombudsman. I'm sick of your stories.
VF
Vanessa F's update19 Apr 2026, 11:30
Reviewer Update
I've been hearing this same story for almost a month and a half! I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!! I don't care about your POINTLESS investigations - we both know you will never have the ethics to honour the order I placed and right YOUR mistake! You will be hearing from the ombudsman. I'm sick of your stories.
VF
Vanessa F's updateReviewer Update
20 Apr 2026, 18:25Really? Well, your store just updated me that I supposedly received my refund - but it is for the WRONG THING! You already refunded me because you had no stock and failed to update your website. Now you need to refund me R215 for the eggs! I WANT MY MONEY!!!!!!!!!!!!! 6 weeks now!!!!
VF
Vanessa F's update20 Apr 2026, 18:25
Reviewer Update
Really? Well, your store just updated me that I supposedly received my refund - but it is for the WRONG THING! You already refunded me because you had no stock and failed to update your website. Now you need to refund me R215 for the eggs! I WANT MY MONEY!!!!!!!!!!!!! 6 weeks now!!!!
VF
Vanessa F's updateReviewer Update
23 Apr 2026, 11:33 The incompetence is beyond anything I have ever seen before. You collected his more than a week ago, then you tell me I have received my refund that I did NOT receive, and then you arrange for a courier to collect the item that you ALREADY COLLECTED!!! I want my money back!!!!!!! You have already collected the eggs from my order!!!!!!!!
Where is my R215 refund? Your incompetence is at new levels!!!
Where is my R215 refund? Your incompetence is at new levels!!!
VF
Vanessa F's update23 Apr 2026, 11:33
Reviewer Update
The incompetence is beyond anything I have ever seen before. You collected his more than a week ago, then you tell me I have received my refund that I did NOT receive, and then you arrange for a courier to collect the item that you ALREADY COLLECTED!!! I want my money back!!!!!!! You have already collected the eggs from my order!!!!!!!!
Where is my R215 refund? Your incompetence is at new levels!!!
Where is my R215 refund? Your incompetence is at new levels!!!