Makro has not vouched for the quality of the products it sells online - beware they may be selling many grey pruducts

I ordered a bottle of "Olive Oil Extra Virgin" from the Makro online store. It was delivered a few days later. The bottle label simply said "Drop Olive Oil Extra Virgin", an expiry date, "Energy and Nutrients" table and the note "Repackaging by 1 drop manufacturing ***". There was no information about the manufacturer or address or statement about it being pure olive oil. I have not been able to find any organisation by the name of 1 or One Drop in RSA on Google or Facebook. They have not answered my mails enquiring about the product. Makro's website states that the product is supp**** by Da Lucia's Honey. There is no contact information on Google or Facebook for this organisation but only a house address in Pretoria. I have asked Makro on at least three occassions to confirm if the product is genuine Olive Oil, or if they have done any checks on the product or the supplier, or if they can provide contact details for the re-packager or supplier. Makro have ignored all my requests. They have only offered their returns service. All this took over 6 hours of my time trying to locate information or get a meanigfull response from Makro. Even their online return logging does not work - the submit button is greyed out. I tried it three times through links that Makro sent me. Eventually Makro manually logged my return request and a courier duly arrive to collect what I suspect is a grey product as no one has been able to confirm that it is genuine. If Makro suppliesthis kind of suspected grey product I wonder what other grey products they supply to unsuspecting customers. This is extremely poor service from a major store. My trust in Makro has been destroyed.