TM
Tshepang M

1 reviews | Active since Dec 2015

03 Sept 2026, 14:08

Makro has no regard for its customers

Don’t buy on Makro Online. After all the run arounds, back to back emails, visits to the store, writing to their Facebook posts. Makro SA has come up with a new excuse “ a technician is to assess the machine” the same machine which I never used, was collected from my house on the 15th July. Imagine a machine which was returned due to it not looking new or nice due to having three dents on its which are a result of a patch which was removed carelessly must now be assessed. I am left without my hard earned money

0
Replies (2)
Makro
Makro's reply03 Sept 2026, 14:30
Official
Hi Tshepang, 

I'm sorry for the experience you had and for the service received. 

I will follow up on this for you, and we will keep in touch.

Kind regards,
Makro Social Media Team

TM
Tshepang M's update03 Sept 2026, 14:57
Reviewer Update
If you where as quick in handling your returns as you are to replying to this review I would not still be in the position I am in. Makro SA surely knows how to mistreat people. I have been a victim of that since 15th July 2026