HA
Huzaifa A
1 reviews | Active since Sept 2019
04 Oct 2019, 17:03
makro has no customer service...
bought a 6 plate gas and electric stove from makro and paid R950 for a voucher to have it installed by blingstallation. went back to complain as blistallation said we needed a seperate voucher for electric and gas as this was not explained by makro. i went back for a third time and all the guy did was smile and say he will sort it out. still have not recieved feedback from makro up to now. makro has no sense of customer service whatsoever.
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Makro's replyOfficial
05 Oct 2019, 11:04Good day Huzaifa,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact our stores management to assist further and revert with feedback the soonest received.
Feedback to be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact our stores management to assist further and revert with feedback the soonest received.
Feedback to be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply05 Oct 2019, 11:04
Official
Good day Huzaifa,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact our stores management to assist further and revert with feedback the soonest received.
Feedback to be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact our stores management to assist further and revert with feedback the soonest received.
Feedback to be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team