Makro has no customer service

Makro only cares about customers buying, they don't care about what they are selling and the quality of the products they sell. I am still awaiting for the collection of

🔘 1 x Ryobi 1200w Lawnmower + 2000w Blower which i bought over a month ago and the same day we started using it, it overheated and i reported and log a return, even today nobody cares to attend to my situation am stucked with something that doesn't work each week i spend over R75 airtime calling them and each time i call this is treated like a new case, they promise to send a driver but they never do..