Makro has ignored me

Item: Makro
Rating: 2
Author: Lynda P

<p>I have always been a fan of Makro Customer Service until now. I submitted an emailed complaint about a Canon MB 5340 printer, on 18 April 2017. I received an automated reply promising a response within 48 hours and since then have heard absolutely nothing - despite e mailing two reminders of my issue. </p>

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Makro's replyOfficial

11 May 2017, 08:25

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's reply11 May 2017, 08:25

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya