Makro has giving up on customer service. Find somewhere else to shop

I can kick myself for using them again. This time I needed a small order and paid for it to be delivered as I was very busy. The address is as clear as day and I receive an email saying they don't know where to deliver the order. I reply with a clear address and telephone number to clear this up only to receive 2 more similar emails which frustratingly rep**** the same to. Then I receive a final email the order has been canceled. Worst worst service in the industry and they wear it like a badge of honor. Every day seeing how far they can push the South African consumer