1 reviews | Active since Nov 2009
Makro handed me over after I emailed new details
A few weeks ago, I laid a complaint against Makro / RCS for not reading my emails of changing my account details for the debit order. After Mbalie Makhanya / Noreen Kolbe sent me my statement and agreed to sort it out, I sent another email with my new banking details.<br> <br> Now I don't know how to make payment at the tills or directly to the company I have been handed over to.<br> <br> I want to settle my account completely and close it. Because of the way and threatening SMS's... I now refuse to deal with Makro and you can see by looking at my account, I have given over 50,000 to Makro before using my credit card and Makro credit accounts. <br> <br> I have to purchase 5 more generators and a few welders but now I will be forced to go to another company and not Game or Builders because they are part of Mass Stores.<br> <br> I am very dissapointed in Makro and RCS and the way things have been dealt.<br> <br> Not even a courtesy call or anything. No response as usual. Why do you get paid huge salaries in accounts departments if you can't follow through with such a small request.<br> <br> I demand an apology and reversal of any extra charges made as this is not my fault. I will fight this till the end with social media / news...
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Regards
Makrocare
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Regards
Makrocare
