MAKRO gone very sneaky, very
<p>i bought a 5 pack of lunchbar that they have bundledas you wait in the line to pay. this was at the makro germiston. today when i went for a lunch bar (there was two left) i noticed that the one that i took was expired ( ********** ) and the other wwas good till ( ********** 6). when i looked again at the wrapping of the MAKRO band it was evident that they packed the four close to expiry and the last one which had the expiry exposed showing DECEMBER 2016. How very sneakish of you and misleading. so it goes to show that there are no more honest people left, thanks MAKRO for making me lose my faith in you guys tooo</p>
Thank you for taking the time to raise your dissatisfaction. We acknowledge that this may have caused frustration and inconvenience to you and would like to offer our sincere apologies.
I assure you this is not the standard we train or expect from our team members, as we strive to achieve the highest standard of customer service complaint of this nature are taken very seriously.
I believe our food sales manager ( Mark Vaughan) has been in contact with you and all issues raised with us have been resolved, over and above that corrective measures have been taken regarding the staff member concerned and necessary training will be conducted.
Regards
Mmule Moropa
Thank you for taking the time to raise your dissatisfaction. We acknowledge that this may have caused frustration and inconvenience to you and would like to offer our sincere apologies.
I assure you this is not the standard we train or expect from our team members, as we strive to achieve the highest standard of customer service complaint of this nature are taken very seriously.
I believe our food sales manager ( Mark Vaughan) has been in contact with you and all issues raised with us have been resolved, over and above that corrective measures have been taken regarding the staff member concerned and necessary training will be conducted.
Regards
Mmule Moropa