1 reviews | Active since Feb 2014

18 Aug 2015, 16:50

Makro going the extra mile to satisfy their custom

After having problems with a microwave that I bought there they were very understanding that I cant drive to them to take the microwave and they collected the microwave from me shortly. They booked it for assessment and then once again came all the way to my house to deliver a brand new microwave. Thank you Makro. I am a happy customer and will definitely still make use of the Makro stores.

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Replies (1)
Makro
Makro's reply20 Aug 2015, 08:52
Official
Hello neels2112,



Thank you for taking the time to forward us this compliment - Makro strive in making customers satisfaction our main priority this is one of the example of what one can achieve by simply 'going the extra mile for the customer.

We appreciate everybody efforts and will pass this compliment to the rest of our team.

Please continue to give us feedback on service received in any of our stores.

Regards

Revalisha Moodley