TM
Thuli M

1 reviews | Active since Nov 2018

04 Dec 2018, 14:06

Makro gives horrible service

<p>After receiving an email to collect my purchase from Makro, I promptly rep**** with a query on whether I can have the items delivered as well as the availability of another order. I got no reply. I then decided to make a call to Makro where an employee (Centurion Branch) claimed he could not hear me and would call me back. Still nothing. Why we still support South African based stores is a mystery because they do not respect customers. It is clear that you do not value your customers so may I please have ALL my goods so we can terminate this fruitless relationship.</p>

0
Replies (1)
Makro
Makro's reply06 Dec 2018, 11:28
Official
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
 
Regards
Zanele Zwane