MAKRO GERMISTON - You want customer service, DONT GO THERE
We had a nasty experience yesterday @ the Makro Germiston store. Although they had stock of Ghost pops, but they refused to sell this to us. We even went to managment, who also turned his back on us. I wrote an email to customer care(HO), again, they just won't give me any assistance. That was my certainly my last trip to Makro
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Makro's replyOfficial
07 Sept 2019, 09:08Good day Ronald,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Germiston branch. We will contact the relevant management to advise further in this regard and as soon as feedback is received, we will contact you.
Feedback to be relayed within 72 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Germiston branch. We will contact the relevant management to advise further in this regard and as soon as feedback is received, we will contact you.
Feedback to be relayed within 72 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply07 Sept 2019, 09:08
Official
Good day Ronald,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Germiston branch. We will contact the relevant management to advise further in this regard and as soon as feedback is received, we will contact you.
Feedback to be relayed within 72 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Germiston branch. We will contact the relevant management to advise further in this regard and as soon as feedback is received, we will contact you.
Feedback to be relayed within 72 hours.
Kind Regards,
Makro Hellopeter Team