Makro Germiston laughing at customers

Makro Germiston definitely does not customers business is clearly way to good for them. Waiting for service in the Power-tool section for over 15min after continuously asking around for help is enough to drive any person crazy. When going to customer service to ask for store manger you get laughed at and still nothing happens. Decided to rather go and support a company more expensive that still wants to do business and give service. Price is not everything service is. Just for the record wanted to spend +-R6000 but clearly this is to little for them to respect customers.