NM
Nthope M
1 reviews | Active since Feb 2018
02 Mar 2021, 13:14
MAKRO frustration
I bought a fridge on Thursday 25/02 and instead of delivery taking place on Saturday, I extended delivery day to Monday 1/03. I never received a report/an update regarding the delivery of my purchased fridge. I have contacted Makro -Silverlakes and complained about the lack of communication and delivery of my fridge. Currently I am still waiting for my fridge and I haven’t heard from the delivery manager.
I find this completely unacceptable.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
02 Mar 2021, 13:28Good day Nthope,
Thank you for your review on our Hellopeter platform.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will be contact with senior departmental management in our Silverlakes store regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
We do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will be contact with senior departmental management in our Silverlakes store regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
We do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Best regards,
Makro's reply02 Mar 2021, 13:28
Official
Good day Nthope,
Thank you for your review on our Hellopeter platform.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will be contact with senior departmental management in our Silverlakes store regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
We do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will be contact with senior departmental management in our Silverlakes store regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
We do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Best regards,
Makro's replyOfficial
02 Mar 2021, 13:28Good day Nthope,
Best regards,
Makro's reply02 Mar 2021, 13:28
Official
Good day Nthope,
Best regards,
NM
Nthope M's updateReviewer Update
02 Mar 2021, 13:31I hope this matter is indeed is sorted ASAP. The non-delivery has caused me and my family major inconvenience.
NM
Nthope M's update02 Mar 2021, 13:31
Reviewer Update
I hope this matter is indeed is sorted ASAP. The non-delivery has caused me and my family major inconvenience.