Makro for what

I am disgusted with the service at makro montegue gardens. I have bought and paid for a deep freezer online on 24 November 2023. To date I haven't recieved my fridge. Every time I call and speak to a different person. All of them telling me that it will be delivered on the day of the phone call cause its scheduled for delivery and to date no fridge. I have asked for my money back and that would also take 7 - 14 working days. My husband went to the store again this afternoon and another number was given to him with a promise that the fridge will be delivered tomorrow 05.12.2023. I feel ****** by such big company that you would expect A class service from. the consultants speak to you like you just another call that they handling with lil to no care for your situation. The team leaders giving you the same stories and promises with no delivery there off. I am ****ed and disgusted beyond what words could descibe. I will never for as long as I live buy anything from Makro again and I really hope this review reaches people who are thinking of buying from you guys so they can take their business else where.