AW
Arthur W
1 reviews | Active since Apr 2013
15 Dec 2023, 07:15
Makro flou
Poor is not the word for the bad experience I had and still struggling to get answers. I ordered a car cover online from Makro 2 weeks ago. It was supposed to be delivered by the 11th December. I sent emails, no reply. To this day I am still waiting for package or to hear from Makro😡😡😡
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
15 Dec 2023, 10:02Good day Arthur, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply15 Dec 2023, 10:02
Official
Good day Arthur, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,