NM
Nonkululeko M
1 reviews | Active since Dec 2022
13 Dec 2022, 12:57
Makro false online delivery statement
I ordered items online at Makro twice and it took them a month to deliver and I ended up cancelling the second last item because I had had enough of their false promises and yet they say they will deliver in 2 to 7 days.
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Makro's replyOfficial
15 Dec 2022, 11:53Good day, Nonkululeko
Trust you are well.
I just wanted to let you know that we have received feedback from our finance department now stating that your refund has been successfully approved and will reflect back into your account within the next 2 to 10 working days bank dependent. Upon checking your bank statements, please ensure that you refer to the date of purchase as the bank usually backdates these payments.
Lastly, I would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
Please feel free to contact our Hellopeter Team should you require any further assistance.
Hope you find the above in order.
Have a wonderful day further.
Kind Regards,
Makro Hellopeter Team
Trust you are well.
I just wanted to let you know that we have received feedback from our finance department now stating that your refund has been successfully approved and will reflect back into your account within the next 2 to 10 working days bank dependent. Upon checking your bank statements, please ensure that you refer to the date of purchase as the bank usually backdates these payments.
Lastly, I would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
Please feel free to contact our Hellopeter Team should you require any further assistance.
Hope you find the above in order.
Have a wonderful day further.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply15 Dec 2022, 11:53
Official
Good day, Nonkululeko
Trust you are well.
I just wanted to let you know that we have received feedback from our finance department now stating that your refund has been successfully approved and will reflect back into your account within the next 2 to 10 working days bank dependent. Upon checking your bank statements, please ensure that you refer to the date of purchase as the bank usually backdates these payments.
Lastly, I would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
Please feel free to contact our Hellopeter Team should you require any further assistance.
Hope you find the above in order.
Have a wonderful day further.
Kind Regards,
Makro Hellopeter Team
Trust you are well.
I just wanted to let you know that we have received feedback from our finance department now stating that your refund has been successfully approved and will reflect back into your account within the next 2 to 10 working days bank dependent. Upon checking your bank statements, please ensure that you refer to the date of purchase as the bank usually backdates these payments.
Lastly, I would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
Please feel free to contact our Hellopeter Team should you require any further assistance.
Hope you find the above in order.
Have a wonderful day further.
Kind Regards,
Makro Hellopeter Team
Best regards,