VT
Veli T
1 reviews | Active since Feb 2025
07 Oct 2025, 11:51
Makro False Add
I bought the Samsung fridge and the selling point for me it was that it comes with a free cell phone. I’ve been following up without success. It’s been more than a month now and this is false advertising with mislead me to buy the fridge. Makro invoice number: ***, the fridge is R24000
Helpful (0)
Replies (5)0
Replies (5)
Makro's replyOfficial
07 Oct 2025, 16:20Hi Veli,
We apologize that your delivery was iincomplete.
Kindly advise if the purchased was done instore or online?
If the purchase was done online, please provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize that your delivery was iincomplete.
Kindly advise if the purchased was done instore or online?
If the purchase was done online, please provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply07 Oct 2025, 16:20
Official
Hi Veli,
We apologize that your delivery was iincomplete.
Kindly advise if the purchased was done instore or online?
If the purchase was done online, please provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize that your delivery was iincomplete.
Kindly advise if the purchased was done instore or online?
If the purchase was done online, please provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
VT
Veli T's updateReviewer Update
07 Oct 2025, 16:41The purchase was done in store
VT
Veli T's update07 Oct 2025, 16:41
Reviewer Update
The purchase was done in store
Makro's replyOfficial
08 Oct 2025, 10:39Hi Veli,
We apologize that your delivery was iincomplete.
We have reached out to the store and requested that they provide you with feedback.
The team will provide you with feedback.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize that your delivery was iincomplete.
We have reached out to the store and requested that they provide you with feedback.
The team will provide you with feedback.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply08 Oct 2025, 10:39
Official
Hi Veli,
We apologize that your delivery was iincomplete.
We have reached out to the store and requested that they provide you with feedback.
The team will provide you with feedback.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize that your delivery was iincomplete.
We have reached out to the store and requested that they provide you with feedback.
The team will provide you with feedback.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
VT
Veli T's updateReviewer Update
09 Oct 2025, 07:33Hi Makro SMT, thank you for feedback, I am still waiting and just want to find out how long it will take. Do I have the right to take the fridge back and the purchase is incomplete?
VT
Veli T's update09 Oct 2025, 07:33
Reviewer Update
Hi Makro SMT, thank you for feedback, I am still waiting and just want to find out how long it will take. Do I have the right to take the fridge back and the purchase is incomplete?
Makro's replyOfficial
09 Oct 2025, 10:27Hi Veli,
You are able to return the product back to the store under the below conditions.
If the product has been unused and in still within the original packaging.
You are only able to return the product within 14 days of purchased in order to get a refund.
We are unable to provide a time frame as to when the store will be providing feedback.
Regards,
Makro Social Media Team.
You are able to return the product back to the store under the below conditions.
If the product has been unused and in still within the original packaging.
You are only able to return the product within 14 days of purchased in order to get a refund.
We are unable to provide a time frame as to when the store will be providing feedback.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply09 Oct 2025, 10:27
Official
Hi Veli,
You are able to return the product back to the store under the below conditions.
If the product has been unused and in still within the original packaging.
You are only able to return the product within 14 days of purchased in order to get a refund.
We are unable to provide a time frame as to when the store will be providing feedback.
Regards,
Makro Social Media Team.
You are able to return the product back to the store under the below conditions.
If the product has been unused and in still within the original packaging.
You are only able to return the product within 14 days of purchased in order to get a refund.
We are unable to provide a time frame as to when the store will be providing feedback.
Regards,
Makro Social Media Team.
Best regards,