Makro fals advertising

Item: Makro
Rating: 1
Author: Louis H

On 17/07/2018 i sent a mail to Makro customer care and no responce till today - Hi I'm inquiring about the Philips Fully Automatic Espresso Machine that is on Promotion for R4999.99, you guys are advertising it but can''t seem to find it on your online store or Evan in store at Strubens Valley or Crown Mines. Please can you assist were I can find it or give me a coupon for the same price when you do receive stock. Regards

Yet they had them on phamplet but no stock ? and ask the question and everyone just reply come back we haven’t recieved stock yet ??♂️

But walk in to makro today they have stock at almost double the price R8499,99....

Helpful (0)

Replies (5)

Makro's replyOfficial

30 Aug 2018, 10:19

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Makro's reply30 Aug 2018, 10:19

Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Louis H's updateReviewer Update

20 Sept 2018, 11:13

And so it continues still 3 weeks pass and no response what so ever ??♂️ Well done Makro just shows how important your customers are to you ?

Louis H's update20 Sept 2018, 11:13

Reviewer Update

And so it continues still 3 weeks pass and no response what so ever ??♂️ Well done Makro just shows how important your customers are to you ?

Makro's replyOfficial

19 Oct 2018, 11:35

Thank you for your enquiry I understand that the store was in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Makro's reply19 Oct 2018, 11:35

Official

Thank you for your enquiry I understand that the store was in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Louis H's updateReviewer Update

19 Oct 2018, 11:46

Hi Mbali No No No... Nothing has been resolved as no one has contacted me ? so don’t understand whom is lying to you but nothing is infact resolved ??♂️

Louis H's update19 Oct 2018, 11:46

Reviewer Update

Hi Mbali No No No... Nothing has been resolved as no one has contacted me ? so don’t understand whom is lying to you but nothing is infact resolved ??♂️

Makro's replyOfficial

19 Oct 2018, 14:35

Good day,

I have been trying to get hold of you telephonicaly. Please contact me on ***.

Regards

Mbali Makhanya

Makro's reply19 Oct 2018, 14:35

Official

Good day,

I have been trying to get hold of you telephonicaly. Please contact me on ***.

Regards

Mbali Makhanya