1 reviews | Active since Sept 2017
Makro **** official response / Makro online store ****.
**** official business replies by Makro and Mbali Makhanya. No contact as promised on this site. Call centre promises just don't realize as made by the official Makro call centre at ***as on the Makro website.
Makro actively deceives and mislead customers to ignore problems.
See previous reviews.
During the period of 3 September to 4 September 2017, FirstShop experienced a technical error that caused a small number of products listed on the Makro e-commerce website to display incorrect pricing.
The incorrect pricing displayed on the website was a clear and obvious error. Please refer to the ’Obvious Error’ paragraph in the ‘Terms of Use’, located on Marko.co.za.
In light of the above, please be advised that the order placed by you during this period has been cancelled and we will refund you all amounts that may have been paid to us in respect of order number MAK421566, which according to our records totalled to a value of 450.24.
We expect the applicable refund to reflect in your account within 7 business days. Should you experience any problems in relation to your refund please contact us.
We apologise for the delay in communicating with you as our systems did not recognize your order as erroneous at the time the order was placed.
Please accept our sincerest apologies for any inconvenience caused to you. We value your business and support and rest assured that we remain committed to providing you with the lowest possible prices on the widest variety of products.
Yours faithfully,
Mbali Makhanya
During the period of 3 September to 4 September 2017, FirstShop experienced a technical error that caused a small number of products listed on the Makro e-commerce website to display incorrect pricing.
The incorrect pricing displayed on the website was a clear and obvious error. Please refer to the ’Obvious Error’ paragraph in the ‘Terms of Use’, located on Marko.co.za.
In light of the above, please be advised that the order placed by you during this period has been cancelled and we will refund you all amounts that may have been paid to us in respect of order number MAK421566, which according to our records totalled to a value of 450.24.
We expect the applicable refund to reflect in your account within 7 business days. Should you experience any problems in relation to your refund please contact us.
We apologise for the delay in communicating with you as our systems did not recognize your order as erroneous at the time the order was placed.
Please accept our sincerest apologies for any inconvenience caused to you. We value your business and support and rest assured that we remain committed to providing you with the lowest possible prices on the widest variety of products.
Yours faithfully,
Mbali Makhanya